Our Process · Why Kaplan

Watch how a remodel goes when the owner runs your job.

Thirty-three seconds. Five steps. Zero surprises. This is what makes a family-run general contractor different from a franchise.

5.0★★★★★Rated 5.0 by Central Florida homeowners on Google →
How we're different

Why homeowners choose Kaplan

You talk to the owner

Call the number on this site and Johnny answers — not a call center, not a sales rep working on commission. The person who quotes your job is the person who runs it.

One clear number

A fixed written price with allowances spelled out line by line. If anything changes, you approve it in writing first. The number you sign is the number you pay.

Permits included

Licensed Florida General Contractor — CGC#1540583, and we'd want you to look it up. Every permit and every inspection is our job, never an upsell.

The owner's own crew

The people in your house are Johnny's crew — people he's worked beside for years. Not whoever a franchise dispatched that morning.

1-year warranty, and my cell

Every job carries a 1-year workmanship warranty on top of manufacturer warranties. And you keep the owner's cell number after the last walkthrough.

5.0 on Google

Every review is from a real Central Florida homeowner — kitchens, baths, whole homes and commercial build-outs. Read them all; we didn't cherry-pick.

The process

From handshake to housewarming — in five steps

01

The kitchen-table meeting

We sit down at your place and talk about what's not working, what you want, and what it should cost. Bring your Pinterest boards. You'll know within an hour if we're a fit.

"No salesman. Just me, a tape measure, and honest answers."
02

One clear number

You get a written proposal that spells out the scope, the finishes, the schedule and the payment plan. If anything changes later, you approve it in writing before we spend a dollar of yours.

"No surprises is a promise, not a slogan."
03

Permits are my problem

I pull every permit and schedule every inspection. It's part of the job, not an add-on or an upsell. That license number on everything? The county knows me by name.

"CGC#1540583 — look it up. I'd want you to."
04

We build. You live your life.

My crew shows up when I say they will, protects everything we're not touching, and cleans up every single day. I text you updates so you're never left wondering.

"Your house stays your house, even mid-project."
05

The walkthrough

We walk the finished space together, and I don't call it done until you do. Every job carries a 1-year workmanship warranty — and you keep my cell number.

"Most of my work comes from referrals. This is why."
Side by side

Kaplan vs. the typical experience

Kaplan RemodelingTypical franchise / big-box
Who you talk toThe owner — same person from estimate to walkthroughSales rep → project coordinator → whoever picks up
PricingFixed written price, allowances line by line, changes approved in writingEstimate that grows; change orders you find out about later
PermitsIncluded — pulled and inspected by us, every time"Permit-ready" — often your problem, or an add-on fee
The crewOwner's own crew, on your job with the ownerRotating subcontractors dispatched per day
After the job1-year workmanship warranty + the owner's cell number1-800 number and a ticket queue
Free estimate

Ready for the kitchen-table meeting?

Call, text, or send the form — you'll hear back from Johnny himself within one business day.